FAQs

Our service is 100% confidential and secure. We do not share your file to any third party for any commercial or non-commercial purpose.
Our service is guaranteed for on-time delivery. If you do not get your edited file on-time, your order is free.
We will upload the edited file at your dashboard and will also email the same to you.
We will submit tracked changes file showing all the changes editor made and comments embedded in the document.
If you opt for formatting as an add-on service, we will ensure formatting compliance for the document as well.
All our editors are PhD’s and have experience of editing more than twenty dissertations individually.
Our service is guaranteed for any grammatical or language issue in your dissertation. As such, we shall organize the edits again in case of rejection. However, if rejection happens to reason outside our area of influence, we shall not be liable.
Yes, in case, editor has some questions about the document or formatting guidelines, he/she will email you directly on this matter.
Yes, you can track your order through the dashboard or by writing in to contact@redmarkediting.com
We usually reply within six hours during business hours, however, we guarantee 24 hour email response to our clients.
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